VMware vCenter Error Call “PropertyCollector.RetrieveContents” for object “propertyCollector” on vCenter Server failed
Sat-2010-07-24 33 Comments
I wanted to modify my templates. After converting a template to a VM I tried to edit the settings. I received the following error: Call “PropertyCollector.RetrieveContents” for object “propertyCollector” on vCenter Server “VC” failed.
I once learned this trick from my fellow worker Bert that also helped me to overcome this annoyance. I removed the VM from the inventory and added it again from the data store. Fixed. But what was the problem? It seems to be a combination of the upgrade to vSphere 4.1 and maybe even to 4.0 Update 2 before that, and the mounting of an ISO that’s in a datastore that doesn’t exist anymore.
Being able to open the settings screen helps a lot in removing the link to the non-existing ISO =)
All fine again, moving on to the next error message.


.
Thanks for your help, that did the trick and saved us time opening a support ticket to vmware
cheers !
Thanks for this quick note. I was having issues and this was a great time saver!
Thanks. This was very helpful resolving the issue quickly.
We’ve also had it happen if the network label (dvSwitch) was no longer available. Removing from inventory, re-adding, then fixing the network label seems to fix it up.
Thanks. It worked for me.
And I only upgraded vCenter to 4.1 (yet)
Thankx, it did it for me as well. Just had the error this morning and google found your solutinon.
Thank you!
Thanks a lot, this info was very helpful.
I tought that I was gonna lose my VM
Thanks! This worked like a charm
Thanks for shareing! Great info!
This worked for me too. Thanks alot!
Thank you this is exactly what I was looking for!
Thanks, This was very helpful for me as well.
Thank you. This solved my problem
Punched the ticket perfectly. Thanks man!
This worked for me too. Thanks alot!!!
Found your solution from Google. Worked 100% thank you for posting.
Thanks for your help…….worked for me
Just wanted to say thanks for posting this. I ran into this issue and your blog saved me a ton of troubleshooting and a possible call to support.
Thank you for posting this. It really helped me out.
That was it! I was updating an old template that I haven’t touched in a while and I couldn’t figure out why the settings wouldn’t open. Thank you very much.
Hi Yuri, thank you very much for this timesaver. Your solution worked like a charm.
Pingback: 2010 in review | Yuri's Technology Blog
Fixed me too, thanks.
Pingback: Vcenter erreur « PropertyCollector.RetrieveContents » « Virtuarsys
Большое спасибо за подсказку! Сам бы я в жизни не догадался! Удачи! =)
Google translation: “Many thanks for the tip! Myself I would never have guessed! Good luck”
you sir are a genius, thanks for sharing… saved me a lot of time by avoiding a support call
Thanks for sharing man !
Worked like this – thanks!
Pingback: Confluence: Technology
Thx a lot for that valuable solution
The funny thing is, if you convert it back to a template and restart the vCenter service afterwards. It’s broken again.
Martin, try updating the vmtool also.
Yuri, Thanks for the original note. it gave me the hit to fix it.